SolosLabs – Terms & Conditions

1. Acceptance of the Terms

By creating an account or using any SolosLabs service you agree to these Terms and to our Privacy Policy.

2. The Services

We provide access to cloud-hosted software-as-a-service tools that rely on AI models and shared multi-tenant infrastructure. Services are delivered “as is” and “as available.” Functionality may change without notice.

3. Accounts & Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and legally able to form a contract. Keep your credentials confidential—activity under your account is your responsibility.

4. Subscription & Billing

  • Plans renew monthly until cancelled.
  • You may cancel at any time, but fees for the current billing period are non-refundable.

5. Fair-Use Policy

Usage is metered by tier. To protect service quality we may rate-limit, throttle, or suspend accounts that materially exceed fair-use thresholds or impact other tenants.

6. User Content

You retain ownership of code, documents, prompts, or data you upload. You grant us a non-exclusive license to process that content solely to provide and improve the Services. You must have all rights to any content you upload and must not upload material that is illegal, infringing, or harmful.

7. AI & Generated Output – Important Disclaimer

AI outputs can be inaccurate, offensive, or unlawful. Use them at your own risk and exercise human judgment—SolosLabs is not liable for decisions made on the basis of AI output.

8. Acceptable Use

You agree that all prompts you enter, all content you upload, and every way you use any SolosLabs feature must be lawful and must not:

  1. Violate any applicable local, national, or international law or regulation;
  2. Infringe or misappropriate the intellectual-property or privacy rights of others;
  3. Upload or generate material that is defamatory, obscene, hateful, violent, or otherwise objectionable;
  4. Distribute malware, attempt to gain unauthorised access to another tenant’s data, or interfere with system integrity;
  5. Reverse-engineer, scrape, or circumvent rate-limits or usage controls;
  6. Facilitate or promote illegal activity of any kind.

We reserve the right to remove content, throttle, suspend, or terminate accounts that breach this policy.

9. Cancellation & Termination

We may suspend or terminate your account immediately for material breach (including abuse of fair-use limits or illegal content). Surviving sections include 6–13.

10. Warranties & Liability

No warranties. We disclaim all express or implied warranties, including fitness for a particular purpose.

Limitation of liability. To the maximum extent permitted by law, SolosLabs will not be liable for indirect, consequential, or punitive damages, and our aggregate liability will not exceed the fees you paid in the 3 months preceding the claim.

11. Indemnification

You will indemnify and hold SolosLabs harmless against claims arising from your content, your use of the Services, or your breach of these Terms.

12. Governing Law & Disputes

These Terms are governed by the laws of Tamil Nadu, India. Any dispute shall be resolved exclusively in the courts of Chennai, India.

13. Changes to the Terms

We may update these Terms. Material changes will be notified at least 14 days in advance; continued use after that date constitutes acceptance.

14. Contact

Questions? Email support@soloslabs.com.